1.1We are committed to safeguarding the privacy of our website visitors and customers; in this policy we explain how we will handle your personal data.
2.How we use your personal data
2.1In this Section 2 we have set out:
(a)the general categories of personal data that we may process;
(b)in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
(c)the purposes for which we may process personal data; and
(d)the legal bases of the processing.
2.2We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
2.3We may process your account data (“account data“). The account data may include your name and email address. The source of the account data is Corinne Thomas c/o Rare Beauty Co. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business which includes providing you with a personalized customer shopping experience.
2.4We may process information that you post for publication on our website or through our services, such as product reviews or comments on our Rare Beauty Stories (blog postings) (“publication data“). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
2.5We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website (“transaction data“). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our website and business.
2.7We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data“). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
2.8We may process information contained in or relating to any communication that you send to us (“correspondence data“). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and
2.12In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
3.Providing your personal data to others
3.1We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of [obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
3.2Financial transactions relating to our website and services are handled by our payment services provider, Stripe. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at https://stripe.com/gb/legal.
3.3In addition to the specific disclosures of personal data set out in this Section 3, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
4.International transfers of your personal data
4.1In this Section 4, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).
4.2You acknowledge that personal data that you submit for publication through our website or services (such as product reviews or comments on our Rare Beauty Stories – blog postings) may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
5.Retaining and deleting personal data
5.1This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
5.2Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
5.3We will retain your personal data as follows:
(a)Usage Data, Account Data, Publication Data, Enquiry Data, Transaction Data, Notification Data and Correspondence Data will be retained for a minimum period of 1 years following 30th April 2018 and for a maximum period of 30 years following 1st May 2018.
5.5Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
6.1We may update this policy from time to time by publishing a new version on our website.
6.2You should check this page occasionally to ensure you are happy with any changes to this policy.
6.3We may notify you of changes to this policy by email if you are a customer account holder.
7.1You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
(a)the payment of a fee (currently fixed at GBP 10); and
(b)the supply of appropriate evidence of your identity. For this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address.
7.2We may withhold personal information that you request to the extent permitted by law.
7.3You may instruct us at any time not to process your personal information for marketing purposes.
7.4In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
8.Third party websites
8.1Our website includes hyperlinks to, and details of, third party websites.
8.2We have no control over, and are not responsible for, the privacy policies and practices of third parties.
9.Personal data of children
9.1Our website and services are targeted at persons over the age of 18.
9.2If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.
10.1Please let us know if the personal information that we hold about you needs to be corrected or updated.
11.1A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
11.2Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
11.3Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
12.Cookies that we use
[additional list items]
13.Cookies used by our service providers
14.1Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(d)https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e)https://support.apple.com/kb/PH21411 (Safari); and
14.2Blocking all cookies will have a negative impact upon the usability of many websites.
14.3If you block cookies, you will not be able to use all the features on our website.
15.1This website is owned and operated by Corinne Thomas under the trading name: Rare Beauty Co.
15.2Our principal place of business is at 27 Melbury Road, BS4 2RR.
15.3You can contact us:
(a)by post, using the above postal address;
(b)using our website contact form;
(c)by telephone: 0117 300 5418
(d)by email: email@example.com